GAC pursues excellence

GAC Logistics has joined Cargo 2000 as part of its bid to enhance quality assurance and processes, provide measurable efficiencies and reduce costs.

GAC Logistics goes the extra mile

Cargo 2000 is an International Air Transport Association (IATA) Interest Group that brings together major airlines, freight forwarders, trucking companies and IT providers with the common goal of implementing new quality management systems for the worldwide air cargo industry.

GAC’s membership will enable it to monitor carrier performance, verify transit times and cut labour intensive processes, thus improving its management of shipments. This will strengthen GAC’s quality of shipment planning and handling and result in improved efficiencies, cost reductions and revenue increases.

Value-added services
Bill Hill, Group Vice-President, GAC Logistics, says the decision to implement Cargo 2000’s quality management system is part of GAC’s commitment to provide best practice and value-added services to its customers. “We are happy to partner with Cargo 2000 as we believe the system represents significant progress in quality and operational excellence within the airfreight industry,” he adds. “Working with Cargo 2000 will enable our company to offer the best levels of service to our customers and this is in line with our common values of service excellence.”

“Reliable and quality control of data allows GAC to provide up-to-date accurate information for each shipment. And with high transparency and optimisation of operations, GAC is able to pass on cost saving and further quality in customer service to its shippers.”

Among the GAC Logistics customers that will benefit are manufacturers, distributors and retailers in the fast moving consumer goods (FMCG) industry, textiles, pharmaceuticals, automotive parts, electronics, entertainment and oil and gas sectors.

Commitment to quality
Lothar Moehle, Cargo 2000’s Regional Director for Europe, Middle East and Africa, says, “GAC has seen significant growth and development and is clearly committed to improving quality of service for its customers. This is exactly the type of company we want to attract to Cargo 2000. Our quality management system simplifies the air cargo process, reduces errors and therefore costs and leads to improved customer satisfaction. We are delighted that GAC recognises this and we expect the company and its customers to benefit as a result of its participation in Cargo 2000.”